Hello, I have a client who is unable to open links to URLs in email messages. When she does so, she gets this error: 'This operation has been canceled due to restrictions in effect on your computer. Please contact your system administrator.' She only uses IE and has no other browser installed. I have done quite a bit of Googling on this issue and not been able to resolve the problem. I changed her proxy settings in Internet Options from Auto to Off or No Proxy Server, I forget the wording.
I have uninstalled and re-installed IE. I saw that there might be an issue with the dll's.
Office & Productivity Software. Can't open links in MS Outlook 2010. Get this pop up error message when I try to open links in Outlook 2010. I want to change the “default browser” for Outlook (2010). Chrome is already my default browser and links in emails open in Chrome. But if I open an email itself, it opens in IE. (Move group of the ribbon on a message, More Move Actions –> View in Browser. The tooltip claims that this will open in my default browser but opens in IE.).
I tried to register them manually and ran into an error. When I got to mshtml.dll, this was the error: 'DllRegister Server entry point was not found' I did some investigation of this error and realized I was over my head. Can anyone help?
Thanks, Shawn Lewis. Did you google the error message?
You should get the right answer in the top 2. This is a problem with IE and Windows, its not an Outlook error. You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab.
(Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry. If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), see for other things to try. Most people tell me that 'Edit Registry part 2' was the fix they used. Diane Poremsky MVP - Outlook Subscribe to weekly newsletter. Did you google the error message? You should get the right answer in the top 2.
This is a problem with IE and Windows, its not an Outlook error. You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry. If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), see for other things to try. Most people tell me that 'Edit Registry part 2' was the fix they used. Diane Poremsky MVP - Outlook Subscribe to weekly newsletter.
Did you google the error message? You should get the right answer in the top 2. This is a problem with IE and Windows, its not an Outlook error.
You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry. If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), see for other things to try. Most people tell me that 'Edit Registry part 2' was the fix they used. Diane Poremsky MVP - Outlook Subscribe to weekly newsletter Edit Registry part 2 worked for me.
This happened to me about a year ago when in an Adobe update. Google Chrome snuck into my machine I uninstalled it and that is when the problem started.
After going round and round with Microsoft a friend suggested just restore the computer to a week ago, it worked. You do not have to mess with the registry or at least I didn't. The thing that grips me is that they, Microsoft, said 'its a known problem. So this time after I downloaded Google Earth and 'Vosteran' snuck in I Googled it. Its difficult to find it on line but it can be done. It's a browser thief and tries to get you to get Chrome as a browser when I read that I uninstalled it and guess what sports fans can't open links in Outlook, well well. So I recovered the computer again to an earlier date no problem. Interesting both times it's a Google thing. Do they just want to take over everything.